Using the app
Terms of Service
Effective date: October 23, 2026
In short: VSTEP Prep is a practice tool. The free version stays available; Pro unlocks more practice and extras. Payments, renewals and refunds are handled by Apple or Google, not by us.
What VSTEP Prep is
VSTEP Prep is an independent study app for learners preparing for the VSTEP.3–5 exam. It is not affiliated with, endorsed by, or a product of any exam authority. Practice results, readiness indicators and Mock exam scores are study aids. We do not promise or predict any exam score, level or pass result.
Free use and Pro
You can use the free version without an account. Pro is an optional paid upgrade that unlocks the features listed on the in-app Pro screen, such as higher daily practice limits, more Mock forms, and additional study material. What is free and what is Pro may change over time; features you already purchased for a fixed period keep working for that period.
Plans and prices
- Exam pass (3 months): a one-time purchase that gives Pro access for three months. It does not renew automatically.
- Monthly: an auto-renewing subscription. New subscribers may be offered a 7-day free trial.
- Lifetime: a one-time purchase that gives Pro access for as long as the app is offered.
The price shown in the app at purchase time, in your local currency, is the price you pay. Taxes may apply.
Free trial and auto-renewal
- The free trial applies to the Monthly plan only and is offered once per Apple ID or Google account.
- If you do not cancel at least 24 hours before the trial ends, the subscription starts and your store account is charged the monthly price.
- Subscriptions renew automatically each month until cancelled. We send one reminder notification about two days before a trial ends, if notifications are allowed on your device.
- Cancel any time in your store account settings (Apple ID → Subscriptions, or Google Play → Payments & subscriptions). Cancelling stops future renewals; Pro stays active until the end of the paid period.
Payments, refunds and restoring purchases
All payments are processed by Apple or Google. We never see or store your card or payment details. Refund requests are decided by the store under its own policy; request them through Apple (reportaproblem.apple.com) or Google Play. If a purchase is refunded or revoked, Pro access ends. Use Restore purchases on the Pro screen to recover Pro on a new device with the same store account.
How Pro is verified
To confirm a purchase, the app sends the purchase identifier from the store (not your name or payment details) to our verification service, which checks it with Apple or Google and returns a short-lived token used to download Pro content. The app keeps your last confirmed Pro status on the device so practice keeps working offline. See the Privacy Policy for details.
Acceptable use
Content in the app is provided for your personal study. Do not copy, resell, or redistribute exam items, audio, or other app content, and do not attempt to bypass purchase checks.
No warranty and limits of liability
The app is provided “as is”. We work to keep content accurate, but we cannot guarantee that it is error free or that it matches any particular exam session. To the extent permitted by law, we are not liable for indirect losses arising from use of the app. Nothing here limits rights you have under consumer protection law where you live.
Changes
We may update these terms and will publish the new version here with an updated effective date. Changes to price or plan terms never apply to a period you have already paid for.
Contact
Questions about these terms or your purchase: loitran.contact@gmail.com, or visit Support.