Help Center
Support
Answers to common questions and support assistance for VSTEP Prep.
What is VSTEP Prep?
VSTEP Prep is a mobile practice application designed to help learners prepare for the Vietnamese Standardized Test of English Proficiency (VSTEP.3–5, corresponding to CEFR levels B1, B2, and C1). It includes targeted exercises for Listening, Reading, Writing, and Speaking, as well as timed full mock exams.
Can I practice offline?
Yes. The entire exercise bank, including audio files, reading passages, and question sets, is bundled into the application. You can practice anywhere without an internet connection.
Does the app provide official VSTEP scores?
No. Practice scores and mock results provided by VSTEP Prep are solely for self-study and learning purposes. VSTEP Prep is an independent tool and is not affiliated with or endorsed by any university or official examination board.
How are Writing and Speaking evaluated?
Writing and Speaking sections are designed for structured self-review. The app provides task prompts, timing controls, audio recording capabilities, sample answers, and detailed assessment checklists so you can evaluate your own work. The app does not claim automated or official grading for open-ended answers.
Where are my recordings and drafts stored?
All your writing drafts, speaking audio recordings, and exam history are stored locally within the app's secure sandbox on your iPhone or iPad. They are never uploaded to any remote server or shared with third parties.
How do I clear or delete my practice data?
You can reset your progress, delete writing drafts, and remove all recorded audio at any time by opening the app, going to the Settings screen, and selecting Delete practice data.
Need additional assistance?
If you experience any issues, have suggestions, or need help with the app, please email our support team with your iOS version and device model.
loitran.contact@gmail.com